1. Accuracy of Information

Our service ensures that your Thailand Digital Arrival Card (TDAC) is processed based strictly on the information provided by the applicant. It is the customer's responsibility to ensure all data provided (Full Name, Passport Number, Date of Birth, etc.) matches their physical passport and travel documents exactly.

2. Document Revisions & Support

In the event of a submission error or if the application requires updates:

• Free Re-submissions: We provide support for document revisions and re-submissions at no additional cost if the initial application is unsuccessful due to data entry errors or requests for additional documentation.
• Update Process: Customers may request an update or upload additional documents via our support channel before the final QR code/confirmation is issued.

3. Final Decision

Please be advised that our service is for document preparation and submission assistance only. The final approval for entry into the Kingdom of Thailand is at the sole discretion of the Thai Immigration Bureau. Our service fee is for the labor and processing provided, regardless of the government's final decision.

4. No-Refund & Revision Policy

• Service Fee: Once the application has been processed and submitted to the system, the service fee is non-refundable.
• Completion of Service: Our service is considered fully delivered upon the submission of your application, regardless of the final outcome or government processing times.
• Complimentary Re-submissions: To ensure your satisfaction, we offer up to 2 complimentary revisions/re-submissions at no additional cost if the initial application is unsuccessful due to data entry errors or if additional documents are required by the authorities.